Terms of Use

1. Introduction

Welcome to Coinwise, an educational platform dedicated to providing high-quality learning resources about cryptocurrency, blockchain technologies, and trading strategies.

These Terms of Use (“Terms”) govern your access to and use of Coinwise, including all related websites, applications, content, and services provided by the platform. By creating an account, subscribing to our services, or otherwise using Coinwise, you acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms constitute a legally binding agreement between you (“User”) and Coinwise. If you do not agree with any part of these Terms, you must not use the platform. Continued use of Coinwise constitutes your acceptance of any updates or modifications to these Terms.

Coinwise reserves the right to update or amend these Terms at any time. When we make changes, we will notify you via email or through in-platform notifications. Your continued use of the platform after such notification will constitute acceptance of the updated Terms.

2. Definitions

In these Terms, the following terms have the meanings indicated:

Platform – the Coinwise website and all services, including educational content, cryptocurrency analysis tools, and learning materials.

User – any individual who creates an account, subscribes, or otherwise uses the Coinwise platform.

Account – a unique user registration record on the platform, including login credentials and contact information.

Subscription – paid or free access to certain features and content on the platform, provided for a specified period.

Content – all materials available on the platform, including text, videos, images, courses, articles, charts, and analytical tools.

Course – structured educational material consisting of videos and quizzes, provided to the user as part of a subscription.

Payment Provider – a third-party service through which subscription payments are processed.

Support – a service for interacting with users, including responding to questions, providing technical assistance, and guidance on using the platform (excluding financial advice).

Terms – these Terms of Service of Coinwise, which govern the rights and responsibilities of users and the platform.

Personal Data – information about a user, including contact details, account data, and payment information, collected, stored, and processed by the platform in accordance with the Privacy Policy.

3. Registration and Account

To access and use certain features of Coinwise, users must create an account. By registering, you agree to provide information about yourself and to keep this information up to date.

3.1 Age Restrictions

You must be at least 18 years old to create an account and use Coinwise.

By registering, you confirm that you meet the minimum age requirement.

3.2 Account Security

Users are responsible for maintaining the confidentiality of their account login credentials, including username and password.

You agree not to share your account with anyone else.

Any activity performed under your account is your responsibility.

3.3 Account Suspension or Termination

Coinwise reserves the right to suspend, restrict, or terminate your account if you violate these Terms or engage in unauthorized, fraudulent, or harmful activities.

Suspension or termination may occur without prior notice in cases of severe violations.

If your account is blocked, access to your subscription, courses, and other content may be revoked.

3.4 Updating Account Information

You are responsible for ensuring that your account information, including your email address.

Failure to maintain accurate information may affect your access to the platform or services.

4. Subscriptions and Payment

Coinwise offers access to its features and educational content through subscription plans. By subscribing, you agree to comply with the terms outlined below.

4.1 Subscription Types

Basic – provides access to basic cryptocurrency indicators.

Pro – provides access to advanced indicators and analytical tools.

Pro + Education – provides full access to all indicators and educational content, including video courses and learning materials.

4.2 Subscription Setup

Subscriptions are available on a monthly or yearly basis.

By subscribing, you authorize Coinwise to charge the applicable fees through Stripe.

Access to subscription content is granted only after successful payment confirmation.

Coinwise reserves the right to verify user information before granting subscription access.

4.3 Payment

All payments are processed through Stripe, a secure third-party payment processor.

Coinwise does not store user’s credit card information.

Available payment methods and currencies are listed on the Stripe website.

Users are responsible for any taxes, fees, or bank charges associated with payments.

4.4 Refunds and Cancellation

Subscription payments are non-refundable, except as required by law.

Users may cancel their subscriptions at any time via account settings.

After cancellation, subscription access remains active until the end of the current paid period.

No refunds or credits are provided for unused subscription time.

4.5 Changes to Subscription Terms

Coinwise reserves the right to modify subscription fees, features, or terms at any time.

Users will be notified of changes via email or in-platform notifications.

New terms or pricing take effect only after the current paid subscription period ends.

4.6 Access Restrictions

Subscriptions are provided for personal use only.

Users may not share login credentials or provide access to others.

Any attempt to bypass subscription restrictions may result in account suspension.

4.7 Transfer of Rights and Accounts

Users may not transfer, sell, or rent their subscriptions to third parties.

Violating this policy may result in immediate suspension or termination of the account without refund.

5. Content Access

5.1 License for Personal Use

All content available on Coinwise, including video courses, articles, indicators, and other educational materials, is provided solely for personal, non-commercial use.

Users may not use the content for any commercial purposes, including selling, licensing, or distributing it to third parties.

5.2 Prohibited Actions

Downloading, copying, sharing, or redistributing courses, videos, or any other materials without explicit permission from Coinwise is strictly prohibited.

Users are not allowed to modify, adapt, translate, or create derivative works based on the content.

Any violation of these rules may result in immediate suspension or termination of access.

5.3 Platform Rights

Coinwise reserves the right to modify, update, or remove content at any time without prior notice.

Changes to content may include updates to courses, indicators, or other educational materials to ensure accuracy and relevance.

Users are responsible for regularly checking the platform for updates or changes to content.

5.4 Access Limitations

Access to content is tied to an active subscription. If a subscription expires or is canceled, access to premium content is immediately restricted.

Coinwise may implement technical measures to prevent unauthorized access, copying, or distribution of content.

6. Limitation of Liability

6.1 Educational Purpose Only

All content, tools, indicators, and educational materials provided by Coinwise are intended solely for educational and informational purposes.

The content does not constitute financial, investment, or trading advice, and should not be relied upon as the sole basis for any investment decisions.

6.2 No Financial Responsibility

Users acknowledge that any trading, investment, or financial decisions they make are made at their own risk.

Coinwise does not guarantee any profits, results, or outcomes from the use of its materials, tools, or indicators.

The platform is not responsible for losses incurred as a result of users’ actions, including cryptocurrency trading, investment decisions, or use of analytical tools.

6.3 Limitation of Legal Liability

To the maximum extent permitted by applicable law, Coinwise and its affiliates, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or special damages, including loss of profits, data, or other intangible losses, arising from the use or inability to use the platform or its content.

This limitation applies regardless of whether the liability arises from contract, tort, negligence, strict liability, or otherwise.

6.4 User Responsibility

Users are solely responsible for evaluating the accuracy, relevance, and applicability of the content to their own situation.

Users should seek independent professional advice where necessary before making financial decisions.

7. Prohibited Actions

7.1 Unauthorized Access

Users are strictly prohibited from attempting to hack, bypass, or circumvent subscription mechanisms or any security features of the platform.

Any unauthorized access to Coinwise systems or content may result in immediate account suspension, termination, and possible legal action.

7.2 Commercial Use

Users may not use, reproduce, distribute, or monetize any content from Coinwise for commercial purposes without explicit written permission from the platform.

This includes, but is not limited to, selling courses, indicators, videos, or educational materials, or integrating them into third-party products or services.

7.3 Copyright and Intellectual Property

Users must respect the intellectual property rights of Coinwise and third parties.

Copying, modifying, distributing, or publicly displaying content without permission constitutes copyright infringement and may result in civil or criminal liability.

7.4 Other Prohibited Conduct

Engaging in any activity that could harm the platform, its users, or its reputation is strictly prohibited.

This includes, but is not limited to, spreading malware, phishing, harassment, or posting misleading or fraudulent information.

7.5 Enforcement

Coinwise reserves the right to investigate violations, suspend or terminate accounts, and take appropriate legal measures to protect its rights and users.

Users found violating these rules may lose access to content and subscriptions without refund.

8. Termination of Access

8.1 Grounds for Termination

Coinwise reserves the right to suspend, restrict, or permanently terminate a user’s account at any time if the user violates these Terms, engages in fraudulent or illegal activities, or behaves in a manner that harms the platform or other users.

Examples of violations that may lead to termination include, but are not limited to:

Unauthorized access or distribution of content.

Sharing login credentials or selling subscriptions.

Repeated abuse of support services or harassment of other users.

Any activity that threatens the security, stability, or reputation of the platform.

8.2 Process of Termination

In cases of minor violations, Coinwise may provide a warning or temporary suspension before permanent termination.

For serious violations, the platform may terminate access immediately without prior notice.

Upon termination, the user loses access to their account, subscriptions, and all content associated with the account.

8.4 No Refunds

Termination of access due to violations of these Terms does not entitle the user to any refund for paid subscriptions or content.

8.5 User Obligations

Users must immediately cease all use of the platform after receiving notice of termination.

Users remain responsible for any obligations incurred prior to termination.

8.6 Protection of Platform Rights

Coinwise reserves the right to take legal action if necessary to protect its content, intellectual property, or business interests in case of severe violations.

9. Intellectual Property

9.1 Ownership of Content

All content available on Coinwise, including but not limited to videos, articles, courses, indicators, images, designs, logos, and software, is the exclusive property of Coinwise or its licensors.

Users do not acquire any ownership rights to the content by accessing or using the platform.

9.2 License for Use

Coinwise grants users a limited, non-exclusive, non-transferable, and revocable license to access and use the content for personal, non-commercial purposes only, in accordance with these Terms.

This license does not permit users to copy, modify, distribute, sell, or publicly display the content without explicit written permission from Coinwise.

9.3 Protection of Intellectual Property

Users agree to respect all copyright, trademark, and other intellectual property rights associated with the platform.

Any unauthorized use of the platform’s content may result in account termination, legal action, and claims for damages.

9.4 Enforcement

Coinwise reserves the right to take all necessary legal and technical measures to protect its intellectual property, including reporting violations and pursuing remedies under applicable law.

10. Changes to Terms

10.1 Right to Modify

Coinwise reserves the right to update, amend, or modify these Terms of Service at any time, at its sole discretion.

Changes may include modifications to subscription terms, access rules, content policies, prohibited actions, or other operational guidelines.

10.2 Notification of Changes

Users will be notified of significant changes through email or in-platform notifications.

Minor updates, such as clarifications or formatting changes, may be implemented without direct notification.

10.3 Effective Date of Changes

Unless otherwise specified, new terms take effect immediately upon posting on the platform.

In cases where changes affect active subscriptions, new terms will generally apply after the current paid period ends, unless otherwise required by law.

10.4 User Consent

Continued use of the platform after being notified of changes constitutes acceptance of the updated Terms.

Users who do not agree with the updated Terms must stop using the platform and may cancel their subscriptions in accordance with the cancellation policy.

10.5 Responsibility to Review Terms

Users are responsible for regularly reviewing the Terms of Service to stay informed about current policies and obligations.

11. User Support

11.1 Support Formats

Coinwise provides user support through the following channels:

In-platform chat

Email (support@coinwise.com)

Support is intended to assist with platform usage, subscriptions, technical issues, and access to educational content.

11.2 Response Times

Standard response times are during business hours.

In urgent cases or for subscription access issues, support may respond outside of business hours depending on staff availability.

Coinwise strives to respond to all inquiries as quickly as possible but does not guarantee immediate responses.

11.3 Support Limitations

Support does not provide investment or financial advice.

Support staff can only provide information regarding platform functionality, subscriptions, and content access.

Users are solely responsible for their own investment decisions and use of educational materials provided by the platform.

11.4 User Obligations

When contacting support, users must provide accurate information about their issue to enable effective assistance.

Any use of support for illegal activities, fraud, or violations of platform rules is strictly prohibited.

11.5 Right to Refuse Support

Coinwise reserves the right to refuse support to users who violate platform rules or abuse support services.

12. Disclaimer of Financial Guarantees

12.1 Educational Purpose Only

All indicators, tools, courses, and other materials provided by Coinwise are intended solely for educational and analytical purposes.

The content available on the platform must not be interpreted as personalized investment recommendations, financial advice, or trading instructions.

12.2 No Financial Advisor Role

Coinwise is not a licensed financial advisor, broker, or investment firm.

The platform does not provide guarantees of profit, avoidance of loss, or success in cryptocurrency trading or other financial activities.

12.3 User Responsibility

Users make all investment, trading, and financial decisions independently based on their own judgment.

By using the platform, users acknowledge and agree that they bear full responsibility for any financial outcomes, including potential losses.

Coinwise is not liable for any direct, indirect, or consequential damages arising from the use of platform materials or reliance on its content.

12.4 Risk Awareness

Users are advised that trading cryptocurrencies and digital assets carries a high level of financial risk, including potential loss of capital.

Users should carefully evaluate their financial situation, level of experience, and risk tolerance before making investment decisions.

13. Notifications

13.1 Purpose of Notifications

The platform may send users notifications regarding important matters, including but not limited to: changes to these Terms, updates to subscription plans, promotional offers, technical maintenance, security alerts, and other service-related communications.

13.2 Delivery Methods

All notifications will be sent to the email address provided by the user during registration or through the platform’s internal interface.

The user acknowledges and agrees that such notifications are deemed properly delivered and legally effective once sent to the provided contact.

13.3 User Responsibility

Users are responsible for ensuring that their email address and contact information remain accurate and up to date.

The platform is not responsible for undelivered notifications due to outdated or incorrect contact details provided by the user.

13.4 Legal Effect

By registering on the platform and accepting these Terms, the user agrees that notifications sent via the specified communication channels have the same legal force as written communications.

14. Force Majeure

14.1 Definition

The platform shall not be held liable or responsible for any failure or delay in performance of its obligations under these Terms if such failure or delay is caused by events beyond its reasonable control (“Force Majeure Events”).

14.2 Examples of Force Majeure Events

Force Majeure Events include, but are not limited to:

Natural disasters (such as earthquakes, floods, fires, storms).

Wars, military conflicts, acts of terrorism, civil unrest.

Governmental actions, regulatory changes, or sanctions affecting the platform’s operations.

Technical disruptions beyond the platform’s control, including server outages, internet failures, or third-party service interruptions.

Restrictions or blockages of cryptocurrency exchanges, payment systems, or other essential third-party services.

Epidemics, pandemics, or other public health emergencies.

14.3 Consequences

During the occurrence of a Force Majeure Event, the platform’s obligations shall be suspended for the duration of the disruption.

The platform will make reasonable efforts to minimize the impact of such events and restore services as soon as possible.

Users acknowledge that Force Majeure Events may result in delays, temporary unavailability, or changes in service provision, for which the platform shall bear no liability.

15. Service Termination

15.1 Right to Discontinue Services

The platform reserves the right to suspend or permanently discontinue the provision of services, either in whole or in part, at its sole discretion. In such cases, users will be notified in advance through email or in-platform notifications.

15.2 Effect on Active Subscriptions

If the service is permanently discontinued, the platform may, at its discretion provide continued access to the service until the end of the already paid subscription period, after which access will be terminated. The specific method of handling active subscriptions will be communicated to users together with the termination notice.

15.3 No Further Liability

After the effective date of service termination and fulfillment of obligations described in 15.2, the platform shall bear no further liability or obligations to users.

16. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or the use of the Coinwise platform, you may contact us through the following channels:

Email: support@coinwise.com

Contact Form: Available on the platform under the “Support” section.

We strive to respond to all inquiries within a reasonable timeframe, typically within 48 business hours. Please note that while our support team can assist with technical issues, account management, and clarification of these Terms, we do not provide financial, investment, or trading advice.